1. Scope
This Privacy Policy applies to the website available at trailflow.eu and related website pages made available under that domain.
It is intended to describe, at a basic level, what information may be processed when visitors browse the website, contact us, or submit information through website forms.
2. Information We May Collect
Depending on how the website is used, the following categories of information may be processed:
- Contact information, such as a name, company name, email address, and any content included in a message sent to us.
- Technical information, such as IP address, browser type, device type, referring page, and basic request metadata normally generated when a website is accessed.
- Usage information, such as pages viewed, interaction with website elements, and general visit patterns.
- Cookie-related information, limited to what is described in the Cookies Policy.
3. How Information May Be Used
Information may be used only as reasonably necessary to operate and improve the website and to respond to enquiries.
- To display, maintain, and secure the website
- To review and respond to messages or requests
- To understand general website usage and improve the presentation or function of the site
- To prevent abuse, misuse, fraud, or technical disruption
- To comply with legal obligations where applicable
5. Data Retention
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including maintaining website operations, responding to contact requests, meeting record-keeping needs, or complying with legal obligations.
6. Security
Reasonable technical and organisational measures may be used to protect information processed through the website. However, no system, network, storage platform, or internet transmission method can be guaranteed to be fully secure.
7. Your Rights
Depending on the law that applies to your situation, you may have rights related to access, correction, deletion, restriction, objection, or similar privacy-related controls over personal information.
Requests may be sent using the contact details below. Additional information may be requested where necessary to verify the request.
8. Third-Party Services
The website may rely on third-party infrastructure or operational services, such as hosting, content delivery, email handling, or form processing. Those services may process limited information as part of normal website operation.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest published version on this page will apply from its stated effective date.
10. Contact
Privacy-related questions or requests may be sent to contact@trailflow.eu.